Information Technology
Strategic Plan
September 1, 2023 - August 31, 2026
Prepared by:
Mary Jane Parry
Executive Director of Information Technology
This Information Technology Strategic Plan demonstrates Mohawk Valley Community College's commitment to long-term planning within a wide range of technologies. Initiatives are collected from all areas of the College during a meeting with the Executive Director of Information Technology. Each area is encouraged to invite as many representatives as they deem necessary to fully relay the priorities of the area.
Information Technology Department - Mission Statement
The Information Technology Department provides students, faculty, and staff with computing, multimedia and telecommunication based-resources for the effective instruction of our students; and by which to record, manage, and report data related to student service, administrative, and financial transactions of the college.
Information Technology Department - Vision Statement
The Information Technology Department strives to equip faculty, staff, and students with up-to-date computer hardware and software that is evaluated on a regular basis for serviceability and effectiveness. We strive to provide computer resources with which students can learn, and our faculty and staff can perform their tasks with reliable technology and relevant support services.
Information Technology Department - Guiding Principles
As members of the Information Technology Department, we recognize that we are a Service Department. Services we provide are not only for our colleagues, College Departments or to our Students; but also to each other within our department. Each of us are responsible to first and foremost, provide assistance to our teammates. In doing so, each of us can be confident that we have a full team behind us for our day-to-day work. One should never feel alone on a project and should never hesitate to ask a teammate for assistance.
Job descriptions are a given reality and we each have defined job duties. But we believe
that "other duties as defined" is just as important as our conclusively
defined duties.
We strive to work in pairs or small groups, and routinely change and customize the makeup of these groups to match the stated project.
Timeline
November - December
New Strategic and Operational Priorities are collected from all areas of the College. Draft plan started.
January
The Information Technology team reviews that submitted requests and determines the feasible Strategic and Operational Priorities for the following year that will be submitted to Cabinet for approval. Required budgetary allocations shall be included in the Information Technology budget request process.
March 1
Submit IT Strategic Plan and IT budget to Cabinet.
April
Discuss any questions from Cabinet.
May - August
Make any adjustments based on Cabinet approval and feedback.
September 1
Publish Plan.
I. Network Infrastructure
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Maintain and develop systems and hardware that support hardwired data communications.
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Maintain and develop systems to provide connectivity between the Utica Campus and remote locations.
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Maintain and develop telephony systems for voice, video and facsimile.
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Maintain and develop systems for the connectivity of wireless devices.
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Maintain and develop email systems for Employees and Students.
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Maintain and develop systems to provide Emergency Communications Capabilities.
II. Administrative Technologies
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Maintain and develop systems to record, manage, and report data related to student service, administrative, and financial transactions of the college.
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Leverage 3rd party vendor and SUNY support partnerships.
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Continually assess, evolve and/or develop new systems for Students, Employees, Alumni and the Community; based on feasibility, planning and collaboration with college departments.
III. Data/ Systems Redundancy, Security and Privacy
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Provide systems for robust Data Backup and Recovery.
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Maintain and develop systems and procedures to provide security and privacy.
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Annually review, update and publish the "Information Technology Procedures Guide" as MVCC Board of Trustees Policy 3.34.
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Maintain membership and active participation in the SUNY Security Operations Council.
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Maintain and develop redundancy for Data Storage and Systems.
Maintenance/Replacements
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Replacement Servers | $48,000 | $25,000 | $30,000 |
| Replacement PC/MAC Labs (Utica) | $0 | $86,000 | $126,000 |
| Replacement PC/MAC Labs (Rome) | $63,000 | $0 | $0 |
| Replacement Computers Faculty | $30,000 | $33,000 | $30,000 |
| Replacement Computers Non Faculty | $0 | $0 | $0 |
| Replacement iMacs Marketing | $0 | $0 | $0 |
| Replacement UPS Batteries | $2,500 | $2,500 | $2,500 |
| Replacement UPSs | $25,000 | $8,000 | $10,500 |
| Replacement Screens | $7,000 | $0 | $0 |
| Replacement for SmartBoard | $6,400 | $6,400 | $6,400 |
| Replacement Sound System WH225 | $0 | $1,800 | $0 |
| Edge Switches | $0 | $0 | $322,000 |
Academics:
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Two Hybrid Classrooms | Complete |
Admissions:
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Online Application | In process | In process | In process |
| Integrate Application with Banner | In process | In process | In process |
Holistic Support
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Payroll Look into Banner 9 Web Time entry/ expand TCP use |
Complete | ||
| A/P & Purchasing Online or electronic Purchase Orders | Online Purchase Order on hold | ||
| Bursar Chargebacks | Configure | Continue to implement |
College Wide – More than one area mentioned.
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Electronic Forms/esign solution | Continue to migrate forms |
Continue to migrate forms |
Continue to migrate forms |
| User Access Management | In process | Ongoing | Ongoing |
| Forced Surveys | Beta Test | No solution | |
| Replace document management system |
Complete | ||
| CRM | In process | In process | Continue to implement |
| Phone system upgrade | Complete | ||
| Print Management | On going | Complete | |
| Workflow software | Research and recommend | $73,000 – Pause due to product change |
|
| SMS replacement | Beta Testing |
Purchase/Implement |
Events
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| 85” TV | Purchased | In Process |
Financial Aid
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Automate some processes | Research and recommend | TBD after research and recommend |
Request on hold |
Human Resources
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Performance Evaluation System |
Roll out started | HR continues to roll out |
Library
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Print release | Research and recommend | Complete |
OAR
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Move to DISA form | Research and recommend | Process started |
Public Safety
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Everbridge/Alertus integration | Complete | ||
| Alertus digital display | Complete |
Registrar
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Course Catalog Software | |||
| Parchment Dual Credit | Purchase/Implement |
Residence Life
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| New housing software | Begin Implementation |
Finish Implementation |
|
| Assist with Camera Project | Waiting on Schedule |
Finish Implementation |
Rome Campus
Description: |
FY 23-24 |
FY 24-25 |
FY 25-26 |
| Expand Bandwidth | Complete | ||
| Assist with Camera Project | Waiting on Schedule |
Finish Implementation |
