Information Technology
Strategic Plan

September 1, 2023 - August 31, 2026

 

Prepared by:

Mary Jane Parry

Executive Director of Information Technology

 

This Information Technology Strategic Plan demonstrates Mohawk Valley Community College's commitment to long-term planning within a wide range of technologies. Initiatives are collected from all areas of the College during a meeting with the Executive Director of Information Technology. Each area is encouraged to invite as many representatives as they deem necessary to fully relay the priorities of the area.

Information Technology Department - Mission Statement

The Information Technology Department provides students, faculty, and staff with computing, multimedia and telecommunication based-resources for the effective instruction of our students; and by which to record, manage, and report data related to student service, administrative, and financial transactions of the college.

Information Technology Department - Vision Statement

The Information Technology Department strives to equip faculty, staff, and students with up-to-date computer hardware and software that is evaluated on a regular basis for serviceability and effectiveness. We strive to provide computer resources with which students can learn, and our faculty and staff can perform their tasks with reliable technology and relevant support services.

Information Technology Department - Guiding Principles

As members of the Information Technology Department, we recognize that we are a Service Department. Services we provide are not only for our colleagues, College Departments or to our Students; but also to each other within our department. Each of us are responsible to first and foremost, provide assistance to our teammates. In doing so, each of us can be confident that we have a full team behind us for our day-to-day work. One should never feel alone on a project and should never hesitate to ask a teammate for assistance.

Job descriptions are a given reality and we each have defined job duties. But we believe that "other duties as defined" is just as important as our conclusively
defined duties.

We strive to work in pairs or small groups, and routinely change and customize the makeup of these groups to match the stated project.

Timeline

November - December

New Strategic and Operational Priorities are collected from all areas of the College. Draft plan started. 

January

The Information Technology team reviews that submitted requests and determines the feasible Strategic and Operational Priorities for the following year that will be submitted to Cabinet for approval. Required budgetary allocations shall be included in the Information Technology budget request process. 

March 1

Submit IT Strategic Plan and IT budget to Cabinet.

April

Discuss any questions from Cabinet. 

May - August

Make any adjustments based on Cabinet approval and feedback. 

September 1

Publish Plan.

I.  Network Infrastructure

  1. Maintain and develop systems and hardware that support hard­wired data communications.

  2. Maintain and develop systems to provide connectivity between the Utica Campus and remote locations.

  3. Maintain and develop telephony systems for voice, video and facsimile.

  4. Maintain and develop systems for the connectivity of wireless devices.

  5. Maintain and develop email systems for Employees and Students.

  6. Maintain and develop systems to provide Emergency Communications Capabilities.

II. Administrative Technologies

  1. Maintain and develop systems to record, manage, and report data related to student service, administrative, and financial transactions of the college.

  2. Leverage 3rd party vendor and SUNY support partnerships.

  3. Continually assess, evolve and/or develop new systems for Students, Employees, Alumni and the Community; based on feasibility, planning and collaboration with college departments.

III. Data/ Systems Redundancy, Security and Privacy

  1. Provide systems for robust Data Backup and Recovery.

  2. Maintain and develop systems and procedures to provide security and privacy.

  3. Annually review, update and publish the "Information Technology Procedures Guide" as MVCC Board of Trustees Policy 3.34.

  4. Maintain membership and active participation in the SUNY Security Operations Council.

  5. Maintain and develop redundancy for Data Storage and Systems.

Maintenance/Replacements 

Description:
FY 23-24  
FY 24-25  
FY 25-26 
Replacement Servers  $48,000    $25,000    $30,000 
Replacement PC/MAC Labs (Utica) $0  $86,000  $126,000 
Replacement PC/MAC Labs (Rome)  $63,000  $0  $0 
Replacement Computers Faculty  $30,000  $33,000  $30,000 
Replacement Computers Non Faculty  $0  $0  $0 
Replacement iMacs Marketing  $0  $0  $0 
Replacement UPS Batteries  $2,500  $2,500  $2,500 
Replacement UPSs  $25,000  $8,000  $10,500 
Replacement Screens  $7,000  $0  $0 
Replacement for SmartBoard  $6,400  $6,400  $6,400 
Replacement Sound System WH225  $0  $1,800  $0 
Edge Switches  $0  $0  $322,000 

 

Academics: 

Description:
FY 23-24 
FY 24-25 
FY 25-26 
Two Hybrid Classrooms  Complete     

 

Admissions: 

Description:
FY 23-24
FY 24-25 
FY 25-26 
Online Application  In process  In process  In process 
Integrate Application with Banner  In process  In process  In process 

 

Holistic Support 

Description:
FY 23-24
FY 24-25 
FY 25-26 
Payroll 
Look into Banner 9 Web Time entry/ expand TCP use 
Complete     
A/P & Purchasing Online or electronic Purchase Orders  Online Purchase Order on hold     
Bursar Chargebacks    Configure  Continue to implement 

 

College Wide – More than one area mentioned. 

Description: 
FY 23-24 
FY 24-25      
FY 25-26
Electronic Forms/esign solution Continue to 
migrate forms
Continue to 
migrate forms
Continue to 
migrate forms
User Access Management In process Ongoing Ongoing
Forced Surveys Beta Test No solution  
Replace document management
system
Complete    
CRM In process In process Continue to implement
Phone system upgrade Complete    
Print Management On going Complete  
Workflow software Research and recommend $73,000 – Pause 
due to product
change
 
SMS replacement   Beta Testing

Purchase/Implement

 

Events 

Description:
FY 23-24
FY 24-25 
FY 25-26
85” TV Purchased In Process  

 

Financial Aid 

 Description:
FY 23-24
FY 24-25 
FY 25-26
Automate some processes Research and recommend TBD after research
and recommend
Request on hold

 

Human Resources 

Description:
FY 23-24
FY 24-25
FY 25-26
Performance Evaluation
System
Roll out started HR continues to roll out  

 

Library 

Description:
FY 23-24
FY 24-25
FY 25-26
Print release  Research and recommend Complete  

 

OAR 

Description:
FY 23-24
FY 24-25
FY 25-26
Move to DISA form Research and recommend Process started  

 

Public Safety 

Description:
FY 23-24
FY 24-25
FY 25-26
Everbridge/Alertus integration Complete        
Alertus digital display Complete    

 

Registrar 

Description:   
FY 23-24 
FY 24-25 
FY 25-26
Course Catalog Software               
Parchment Dual Credit     Purchase/Implement

 

Residence Life 

Description:
FY 23-24
FY 24-25
FY 25-26
New housing software   Begin
Implementation
Finish
Implementation
Assist with Camera Project   Waiting on
Schedule
Finish
Implementation

 

Rome Campus 

Description:
FY 23-24
FY 24-25
FY 25-26
Expand Bandwidth Complete    
Assist with Camera Project   Waiting on
Schedule
Finish
Implementation