Frequently Asked Questions
- How long does it take to process the FAFSA and TAP applications?
- How often do I have to do the FAFSA?
- How do I check the status of my Financial Aid Appeal?
- Can I run out of Financial Aid?
- Why don’t I see any Financial Aid on my account?
- When am I going to get my refund check?
- How do I know how much my refund will be?
- Why do I have to provide my parent’s information?
- I don’t remember my FSA ID information. Can someone help me get it?
- Does Financial Aid cover books?
- Does Financial Aid cover meal plans?
- When do I have to start paying back Student Loans?
- Why did I lose my Financial Aid/ Why do I need an appeal?
- I want to drop out, what is going to happen to my Financial Aid?
- I want to drop one class, what is going to happen to my Financial Aid?
- I only want at attend part-time, can I get Financial Aid?
- Can I repeat a class I have already passed and get Financial Aid?
Once your FAFSA is submitted it needs to be processed, which can take up to three business days. You will get an email from Federal Student Aid once your FAFSA has been processed, or if there are errors and it cannot be processed. Then MVCC has to bring in your FAFSA to the school, which can take up to five business days. After the school brings in your FAFSA we will reach out to you if more documentation is needed (example: if you were selected for verification).
NYS TAP applications can vary. When you are finished with your FAFSA there is a direct link to take you to the NYS TAP application. If you missed that link, you will have to wait for your FAFSA to be processed before you can log on to complete your TAP application. You will receive an email from NYS TAP prompting you to complete the application. The processing of a TAP application may take from three to five weeks.
FAFSAs are done every school year. Our school year technically starts in the summer. So, for example the Summer of 2018, Fall of 2018, and Spring of 2019 are all covered by the 18/19 FAFSA. Some other schools may have summer at the end of their semester so if you are planning to attend summer classes at another institution you should clarify which FAFSA you need with their Financial Aid office.
- Log into your SIRS account
- Click on Financial Aid Menu
- Click on Eligibility
- Click on Academic Progress
YES! Pell Grant pays out 100% each year and at 600% (12 semesters) you can no longer receive the Pell Grant. Student loans are limited to a total of $57,500 for undergraduates; no more than $23,000 can be subsidized. To get up-to-date information, you can go to https://nslds.ed.gov and retrieve your information.
This question could have many different answers. Here are some things you can check:
- What FAFSA did you file? Remember: school years for the FAFSA are Fall and Spring. For example, the Fall of 2018 and Spring of 2019 will use the 2018/2019 FAFSA. So make sure the FAFSA you filed is for the correct year you are attending.
- Did you list Mohawk Valley Community College on your list of colleges on your FAFSA? The FAFSA is only sent to schools you list. To add MVCC, you need to log back into www.fafsa.ed.gov and then click “make a correction” and add our school code 002871 in the schools.
- Did you complete all the requirements (if needed) from Mohawk Valley Community College? To check on your requirements needed, do the following steps:
- Log into your SIRS account
- Click on Financial Aid Menu
- Click on Eligibility
- Click on Student Requirements
- On the drop down box, choose the semester for which you are trying to get Financial Aid
If none of these work, please call the Financial Aid Office at 315-792-5415 or email us at firstname.lastname@example.org.
Refunds are given out on the 7th and 11th week of the semester. You will receive a notification via email from the Business Office to let you know that you have a check. Since the first check is only half of the funds, it must cover your entire bill before you would get money for an overage. This is why a majority of the refund checks fall on the 11th week, when you have a refund.
To know how much your refund will be, you need to log into your SIRS account. Click the top link that says VIEW MY BILL / PAY MY BILL. On the top of the page you will see all your charges* and below you will see your Financial Aid. You need to subtract your Financial Aid from your charges. If you come up with a negative number that will be a refund.
*You will only see charges after you are registered for classes.
All students who file a FAFSA are automatically considered dependent until they are 24 OR have a special circumstance. Special circumstances are:
- You have a child that you support
- You are in foster care, orphan, or ward of the court
- You are married
- Active duty/veteran of the armed forces
- You are in a legal guardianship
We will need documentation (court documents) for most of these special circumstances to consider someone as independent. All students put their custodial parent’s information or parent who provides more than 50 percent of their support. You do not have to file under the parent that claimed you on their tax return.
We cannot retrieve your FSA ID information for you. However, we can assist you in the process. Please stop into Payne Hall and our Help Desk staff can assist you in retrieving your FSA ID information. That being said, sometimes the problem is larger than what we can help with and you may have to call FSA ID customer service to get help with your FSA ID. The Federal Student Aid contact number is 1-800-433-3243.
Possibly. It depends on how much Financial Aid you are receiving. If you are awarded Financial Aid that exceeds your tuition bill you are able to use the overage (up to $800) at the bookstore. If you need to use more than $800 on expenses at the bookstore please contact the Financial Aid office. All you need is your Student ID to use your Financial Aid at the bookstore. If you do not know if you have an overage (refund), you can log into your SIRS account and click on View My Bill and subtract your bill amount from the total Financial Aid. That will tell you if you have money left over. Whatever you don’t use at the bookstore will be issued in a refund check.
Yes it can. If you purchase a meal plan it will be placed onto your account along with the cost of your tuition and fees. Any Financial Aid that you receive will go onto your account and be paid toward your bill. You will need to make sure that you are receiving enough Financial Aid to cover the cost of everything.
Student loans DO NOT need to be repaid while you are enrolled in at least 6 credit hours in school. When you are no longer attending (or enrolled in less than 6 credits) your loans will go into a six-month deferment (no payment is due while a loan is deferred). You will get mail and emails from your loan servicer telling you when your first payment is due. If the payment is too high for you to make, please call your servicer to try to make another payment plan. There are several payment plans that make paying your loans more affordable, or you may even qualify to not make a payment yet if you are unemployed. To find your servicer, log onto www.nslds.ed.gov and look at your loan information.
Every semester the Financial Aid Office assesses your academic progress to make sure you are meeting Federal and State guidelines. Even if you had an appeal approved for the past semester, you are going to be re-evaluated at the end of each semester. Sometimes, even if you do very well you may still need to do an appeal because of prior attempted credits/GPA. To see the requirements for Federal and State, aid please visit www.mvcc.edu/financial-aid/SAP.
If you are going to withdraw from your courses, please complete the official withdrawal paperwork at www.mvcc.edu/registrar/pdf/withdrawal. When a student withdraws, we will need to perform a Return to Title IV calculation, which means we will calculate how much Financial Aid you have technically earned based on your date of withdrawal. We will then send back any aid that was disbursed onto your account that you have not earned. If you attend more than 60 percent of the semester, you are able to keep all Financial Aid funds that had been disbursed. For more information, visit www.mvcc.edu/financial-aid/fa-main-menu/withdrawals.
If you want to drop a class, the first question is: will you be below 12 credit hours? For example, if you go from 16 credits to 13 credits you are still full-time and your aid will not be affected (TAP may be affected if you are repeating a course that you had passed previously). If this is the case, then check with Financial Aid.
If you are dropping a course and for example you are going from 12 credits to 9 credits then your Financial Aid will change depending on when you drop the course. If you add/drop classes before the census date, your Financial Aid will change depending on how many credits you are enrolled in. If you drop just one course and it is after the census date, your Financial Aid typically will not change, but you should check with the Financial Aid Office before you do so if you are going below full-time. If you drop ALL courses then we will have to do a Return to Title IV calculation and you should go to our page about withdrawal and the impact on Financial Aid.
Please keep in mind that if you are receiving Financial Aid because of an approved appeal then you should not withdraw from any class. Also, if you withdraw from a class, the credits from that course will still be counted as attempted credits when the Financial Aid calculates if you pass the federal and state standards to keep receiving Financial Aid.
This depends on how many credits you are enrolled in and what kind of aid you are eligible for.
Federal Aid: If you receive a Pell Grant, the grant is paid out by how many credit hours you are attending. Three to 5 credits is under half-time, 6 to 8 credits is half-time, 9 to 11 credits is three-quarters time, and 12 credits and over is full-time. Depending on how much Pell Grant you are eligible for, you could receive a grant based on your credit hours. Student loans can only be used if you are attending college at least six credits.
State Aid (NYS TAP): TAP is only for full-time students (12 credit hours and over). There is an application to determine if you qualify for a part-time TAP award. You can find that form on our applications and forms page labeled Aid for Part Time Study Application.
You can repeat a passed course ONCE and receive Federal Financial Aid. For NYS TAP you cannot repeat a passed course and receive the TAP grant, UNLESS you are registered for 12 new credits. For example, you have 12 credits of new classes that have never been passed, and you have one 3 credit course that you are retaking to get a better grade. You can receive funds from both Federal and NYS because out of the 15 you are registered for at least 12 are new.
Office of Financial Aid
Payne Hall 159A
Mohawk Valley Community College
1101 Sherman Drive
Utica, NY 13501
Tel: (315) 792-5415
Fax (315) 731-5852
Plumley Complex PC130
Mohawk Valley Community College
1101 Floyd Avenue
Rome, NY 13440
Tel: (315) 334-7709
Fax: (315) 334-7726