Supervisors' Institute | MVCC | Mohawk Valley Community College
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Supervisors' Institute: Spring 2018

The Supervisors’ Institute provides businesses with the opportunity to provide hands-on training to supervisors in a variety of essential topics. The seasoned professional or the newly promoted supervisor will be able to gain new skills through this training program. This training will help individuals develop the skills they need to be successful. Good management will decrease turnover and increase profit margins; now is the time to make sure supervisors have the skills they need to make your company successful. These fundamental skills are taught in a series over 10 months so that your supervisors can go back and practice the skills they have learned and bring real-life situations to class for further exploring.

This program is designed to be affordable and flexible. Once your company has reserved their seats, you can send the same individuals to all 10 trainings or any one of your employees can attend any of the sessions to fill your seats. The same employees do not have to attend each session.

Call 315-792-5300 with questions or to register now.

2018 Supervisors' Institute Leadership Class Schedule

Session 1: Introduction to the Supervisors' Institute & the Role of a Leader in the Organization
Introduction to the Supervisors' Institute and the Role of a Leader in the Organization.
Instructor Steve Giuffrida

Topics include:
• Intro to Supervisors' Institute program
• Fundamentals of Leadership

Date: March 14
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 2: Leading Through the Generations
Instructor Rich Pratt, Deb Cabral

Topics include:
• Attract and Retain the Most Skilled Workers
• Considers Personal Needs and Characteristics of Employees
• Engage with a Mix of Workers in an Ever-Changing Environment

Date: April 18
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 3: Effective Communications Skills
Instructor Steve Giuffrida, Deb Cabral

Topics include:
• Understanding Effective Communications
• Navigating Generations
• Business Writing and Technology
• Effective Delegation Skills

Date: May 9
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 4: Building & Leading Teams
Instructor Rich Pratt, Deb Cabral

Topics include:
• Understanding Teams
• Characteristics of Teams
• Styles of Teams

Date: June 13
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 5: Coaching and Mentoring for Top Performance
Instructor Steve Giuffrida, Deb Cabral

Topics include:
• Devising a Performance Plan
• Essential Tools
• Appreciation and Encouragement
• 4-step Process

Date: July 10 (S. Giuffrida)
Time: 8:30 – 11:30 a.m.
Room: TBD

Date: July 11 (D. Cabral)
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 6: Managing Change
Instructor Rich Pratt

Topics include:
• What is Change?
• Dealing with Types of Change
• Constant Change

Date: August 8
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 7: Helping People Learn
Instructor Steve Giuffrida

Topics include:
• How Adults Learn
• Incorporating Effective Communication Skills
• Introduce 4-step Training Methodology

Date: September 12
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 8: Dealing with Conflict
Instructor Rich Pratt, Deb Cabral

Topics include:
• Causes of Conflict
• Types of Conflict
• Coping with Conflict

Date: October 9 (R. Pratt)
Time: 8:30 – 11:30 a.m.
Room: TBD

Date: October 10 (D. Cabral)
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 9: Effective Presentations
Instructor Steve Giuffrida, Deb Cabral

Topics include:
• What Makes an Effective Presentation?
• Effective Use of Voice, Animation, Visuals

Date: November 14
Time: 8:30 – 11:30 a.m.
Room: TBD

Session 10: Navigating Stress
Instructors Rich Pratt,  Deb Cabral

Topics include:
• Causes of  Stress
• "Good" & "Bad" Stress
• Techniques for Coping & Reducing Stress
•  Program Wrap-Up

Date: December 12
Time: 8:30 – 11:30 a.m.
Room: TBD

Note: Each module will be supported with Case Studies, Role Plays, “hard copy” materials provided, and contact information for after-course meeting support.


Pricing (on campus training)

Call 315-792-5300 for current pricing information.


Registration:
Call to register at (315) 792-5300

Location:
Mohawk Valley Community College
1101 Sherman Drive
Utica N.Y. 13501


 

Professional Profile: Deb Cabral

Deb is a graduate of Long Island University-LIU Post with a Bachelor’s Degree in Business and Public Administration. As a Golden Circle member and leadership volunteer of NAPO, The National Association of Productivity and Organizing Professionals, SHRM, The Society for Human Resource Management- MV Chapter and ATD, The Association for Talent Development, Deb lends her knowledge of professional productivity, efficiency, time management and leadership and staff development to numerous clients through corporate training, consulting, coaching, wellness programs and motivational speaking engagements.

In addition, she is the host of a weekly television show which currently airs in 16 states and news/lifestyle segments which currently air in 20 states. Deb is a regular guest and occasional fill-in co-host on the live morning talk show Bridge Street seen on the ABC affiliate in Syracuse, NY. She also writes a weekly column in the Utica Observer Dispatch newspaper, writes for national magazine articles and does many local and national TV and radio interviews.

Professional Profile: Rich Pratt

Rich is the Manager of Human Resources for Shared Services at Excellus BlueCross BlueShield.

He has over 20 years’ experience and has held positions in the education and corporate environments as an instructor, facilitator, manager and corporate coach.  Rich holds an MS Ed. from Elmira College and a BA from Utica College.

Rich’s facilitation style is informal, engaging and entertaining by bringing the “real world” into each program.

Professional Profile: Steven Giuffrida

Steven brings 40 years of managerial and Human Resources experience to this course.

His experience includes: Operations management, Human Resources (Recruitment, compensation, employee relations, training and development) and Transition Management (facilitated the transition of operations to Central New York).

Additionally, he has worked as an adjunct instructor for: Utica School of Commerce, Utica College and MVCC. He has developed and presented over 20 leadership and communications courses for these institutions.

Like Rich, Steven focuses on incorporating “real world” into his instruction and tapping into the valued experience of his students.


Corporate Education


 

Peggy Rodriguez
Coordinator,  Workforce Development
315-792-5305
prodriguez@mvcc.edu