Residence Life FAQ's

How can a student get housing?

New Student:  The housing process for a new student starts in the Admissions Office, not Residence Life.  All students have (or will have) an opportunity to check “interested in on-campus housing” on their MVCC application.  When accepted, the Admissions staff will determine academic eligibility.  If eligible, they will be put on the housing list by Admissions.

Current or Past Student: Please contact the Residence Life Office. There is ample Spring semester housing and the Residence Life Office will be happy to arrange for a Housing Application Packet to be sent.

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Why do the Residence Halls seem so expensive?

The Residence Halls do SEEM expensive, but they really are cost effective.  The Room and Board costs at most schools, including 4 year often exceeds the cost of tuition.  However, the Residence Halls only cost about $41 a day and include ALL meals, ALL utilities, ALL services (phone, cable, internet), Room Rent, etc.  When you look at it that way, is it really cheaper to drive in to campus an hour each day and have to buy meals and gas on the road AND get a car?

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Is there a waiting list to get into the Residence Halls?

Great news - there is NOT a waiting list for the Residence Halls.  We are presently reserving rooms for the Spring 2014 semester.  Students are encouraged to follow the above process as soon as possible in order to avoid requesting too late.

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Are the Residence Halls safe?

We are a small part of society.  Everything that happens in society COULD happen anyplace … including the Residence Halls.  However, the important thing is to consider how a living environment is equipped to handle issues. 

The MVCC Residence Halls are well equipped:  the campus Public Safety Officers, including peace officers, patrol the Residence Halls 24 hours a day, uniformed officers are at the front doors from 8pm-4am each day, all doors have deadbolts, the Residence Halls have fire sprinkler systems, there are over 40 Security Cameras and there are RAs on each floor.

Students who cause issues or have poor grades are dismissed from the Residence Halls.

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My student told me about an issue in the Residence Halls. How can I help?

We are ready and able to help.  See your Resident Director (a full time degreed staff member) in the Bellamy Hall Office. Or Contact Residence Life at 792-5310.

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Can students live in the Residence Halls over break?

We close for Thanksgiving, the Intersession and Spring Break.  However, WE DO house for international students for all breaks, except the week or so between Christmas and New Years Day.

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Does MVCC help students with off-campus housing?

Interestingly, MVCC took the same route many colleges are taking now and not providing any off-campus housing referrals. 

Students can use uticaod.com or craigslist to look for apartments.

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How can I reach a staff member in the Residence Halls AFTER hours?

Call the RA on Duty at 315-792-5310.  They can assist you OR they can get in touch with a professional for you 24 hours a day/7 days a week.

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Can I get a room change?

We want you to live in a comfortable environment.  We will gladly accommodate room changes, providing it does not impact another resident.  For assistance, DURING the year, please contact your Resident Director in theBellamy Hall Office.  If you are a new student, contact housing@mvcc.edu.

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How do I get my mail package?

A list of all students who received a package will be posted by the ACC Mailboxes and the Resident Dining Hall. Simply come the Alumni College Center Room 208 with your ID to claim your package once your name appears on the list.

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I want to file a complaint about a rule violation (noise, roommate conflict, etc), what do I do?

Contact the Residence Life Office or New Hall Office.  If it is an immediate safety related concern, contact the Public Safety Office.

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I lost my keys, what do I do?

You can get replacement keys or a lock change 24 hours a day.  DON’T allow your room to be left unsecure.  Call the RA on Duty from a floor assistance phone at 5310.  No charge unless you don’t find your keys in two weeks.

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I lost money in the vending machine, What do I do?

For Snack Machines, you can get a refund by reporting to the Auxiliary Services Office ACC 206.  For Pepsi products, they require that you call the number on the machine.  If your loss was a Laundry Machine, please call the number posted in the Laundry Room on the wall.

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Something is broken in my room. How can I get it fixed?

Go the MVCC web site >current students>student affairs>housing and then click on “Work Order Repair Request” on the side menu.

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My residence hall internet is not working. What do I do?

We realize how essential the Internet is in the Residence Halls.  If you are experiencing an issue, please call the 24 Hour Technical Support at 1-855-836-8718.  You may also contact the Residence Life Office in the Alumni College Center Room 208 for assistance.

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My ID isn't working and it is after hours. Who can help me?

We can get you a spare ID so that you can access your Residence Hall.  Please go to the Bellamy Hall Office.

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What are popular misconceptions about the Residence Life office?

• New students contact Residence Life to start housing.  This is NOT true – they        contact Admissions.

• That we are “always full” and have a waiting list. 

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