Technical Support
For Blackboard issues during business hours (Eastern time):
- Phone: 315.731.5753
- Email: jlynch@mvcc.edu
For Blackboard issues 24/7/365 (anytime):
- Visit the Technical Support Website.
- Toll-free Phone number: 1.866.361.8865
For MVCC student email issues:
- Phone: 315.731.5711
- Email: helpdesk@mvcc.edu
For general questions:
- Email: mvonline@mvcc.edu
For issues related to your courses:
Contact your instructor. Even with technical issues for which you are using some of the other channels, it¡¦s always a good idea to let you instructor know right away when you are having difficulty. IF the instructor is not responding to your questions within 48 hours (other than over weekends), please feel free to email us at mvonline@mvcc.edu. We´ll do what we can to help.


