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Help Desk/Media Services

Help Desk Team

Left to right

  • John Ready, Help Desk/Media Technician, Rome (315) 334-7773, PC121
  • Nadine Ortis, Utica Help Desk Assistant, Utica (315) 731-5711, IT139
  • Lisa Flo, Information Technology Representative, Utica (315) 792-5587, IT140
  • Christopher Dewolfe, Help Desk/Media Technician, Rome (315)334-7773, PC121

Summary of Services

  • Student academic labs
  • Faculty/Staff computers and laptops
  • Smart classrooms
  • WiFi support
  • Multimedia support
  • Griffiss Dental Hygienist teaching facility
  • Griffiss Airframe & Power Plant teaching facility
  • SAGE Tractor Trailer teaching facility
  • Issue dispatch and/or support elevation