What to do when?

 

ISSUE WHAT TO DO WHERE
Keys - Lost Keys You can get replacement keys or a lock change.  No charge unless you don’t find your keys in two weeks.

New Hall Office
Complaint – You want to file a complaint File a complaint and the situation will be investigated New Hall Office or Public Safety
Packages Simply pick it up when your name is on the package list posted in the dining hall or by the mailboxes. Alumni College Center Room 208
Vending Machine Refund
  • Food Machine: You can get a refund by reporting to the Auxiliary Services Office
  • Pepsi Product Machine: You call the toll free number on the Pepsi Products machine.
  • Laundry: You contact the toll free number posted on the Laundry Room wall.
 See Left
Lost and Found See Public Safety AB 109
Roommate Conflict See your Resident Director New Hall Office
Noise – You are being inconvenienced by noise REGULARLY   See Associate Dean for Student & Residence Life ACC 208
Noise – You are being inconvenienced by noise NOW   Call the RA on Duty 315-792-5310
Repair Submit a Work Order

Web site: current student>student services >housing>work order
Internet Not Working See the Internet Technician during posted office hours New Hall Lobby or call 1-877-448-6377 for the hours
ID Card Not Working Payne Hall Student Service Center.  If you feel there is a malfunction, see a Resident Director in the New Hall Office.  They can authorize a free replacement for malfunctions.  AFTER HOURS: temporary replacement available. New Hall Office or Payne Hall Student Service Center