Supervisors' Institute
The Supervisors’ Institute will provide small businesses with the opportunity to provide hands-on training to supervisors in a variety of essential topics. The seasoned professional or the newly promoted supervisor will be able to gain new skills through this training program. This training will help individuals develop the skills they need to be successful. Good management will decrease turnover and increase profit margins; now is the time to make sure supervisors have the skills they need to make your company successful. These fundamental skills are taught in a series over 12 months so that your supervisors can go back and practice the skills they have learned and bring real-life situations to class for further exploring.
This program is designed to be affordable and flexible. You can send the same individuals to all 12 trainings or you can provide individuals with specific topics that they are interested in throughout the year.
See the pricing guide for more information.
Call 792-5300 with questions or to register now.
Practical Management –
Learn the essential skills that all managers must have in their management “Toolbox.” These are the basic concepts that allow new and veteran managers to function effectively and competently as they execute their day-to-day duties.
Date: 1/23/12
Room IT225
Time: 8:30 A.M. – 11:30 A.M.
Coaching and Counseling –
Understand the difference between coaching and counseling and the various techniques which enable an effective manager to impart precise directions and instruction and to help employees reach solutions to attitudinal issues.
Date: 2/21/12
Room: IT225
Time: 8:30 A.M. – 11:30 A.M.
The Completed Staff Work Model, Getting It Right The First Time -
Learn the steps necessary to collect information and to turn it into a complete, polished staff work finished product. This is an essential skill needed by all veteran managers.
Date: 3/19/12
Room: IT225
Time: 8:30 A.M. – 11:30 A.M.
Conflict Resolution –
Understand and learn the application of the various strategies for resolving conflict in the workplace.
Date: 4/20/12
Room: IT225
Time: 8:30 A.M. – 11:30 A.M.
Decision Making for Managers –
Become mindful of how decisions are made, including: whether a decision is needed, assess the limits on a decision, develop alternative choices, gather information on those alternatives, evaluate and test possible choices, make the decision, and follow up.
Date: 5/16/12
Room: IT225
Time: 8:30 A.M. – 11:30 A.M.
Delegation –
A necessary ability for all managers, learn the why and how of delegation and the decision-making process underpinning a delegation decision to include: the degrees of delegation, benefits to the delegate and the organization, stumbling blocks, common errors and other issues involved in the delegation process.
Date: 6/20/12
Room: IT225
Time: 8:30 A.M. – 11:30 A.M.
Effective Hiring Techniques –
All aspects of the effective staffing (recruitment and selection) process will be investigated and discussed in order to prepare managers to make successful hiring decisions.
Date: 7/18/12
Room: IT225
Time: 8:30 A.M. – 11:30 A.M.
The Successful Employee Evaluation Process –
One of a manager’s most important responsibilities is the development of the employees entrusted to his/her leadership. Successful performance management skills are paramount to that responsibility. This course centers upon goal-setting, a management by objectives approach to managing the performance management process and writing concise and effective employee performance appraisals for the development of effective employees.
Date: 8/22/12
Room IT225
Time: 8:30 A.M. – 11:30 A.M.
Labor Relations –
The National Labor Relations Act has established a structure that defines the relationship between labor (union) and management. This course delves into that relationship and explains the process of the unionization from both sides of the union/management continuum.
Date: 9/19/12
Room: IT225
Time: 8:30 A.M. – 11:30 A.M
Organizational Communications –
This course investigates the problems inherent in organizational communications and offers strategies and solutions to those problems. The human communications model will be offered as a basis for understanding of why and how business communications may fail and how they may be improved.
Date: 10/24/12
Room: IT225
Time: 8:30 A.M – 11:30 A.M
Organizational Dynamics and Team Building –
The student manager will be exposed to myriad strategies to organize and develop highly functioning work teams. All aspects of group process will be discussed as well as what occurs to make teams dysfunctional and how to fix them.
Date: 11/21/12
Room: IT225
Time: 8:30 A.M. – 11:30 A.M.
Note: Each module will be supported with Case Studies, Role Plays, “hard copy” materials provided, and contact information for after-course meeting support.
Pricing
Yearly Pricing:
$1,500.00 1 - 4 Students
$2,000.00 5 – 10 Students
$2,400.00 11 – 15 Students
Single Class:
$199.00
Registration:
Call to register at (315) 792-5300
Mohawk Valley Community College
1101 Sherman Drive
Utica N.Y. 13501
KENNETH M. GIFFUNE, INSTRUCTOR
PROFESSIONAL PROFILE
Dr. Kenneth M. Giffune possesses more than twenty-three years of experience as a Human Resources professional. He has held executive positions in both the public and private sectors as a practicing generalist in all areas of his discipline including Compensation, Benefits, Employee Relations, Labor Relations, Training and Development, Policy Development, Communications, Facilities, Safety and Security. He has served in various leadership capacities as a Vice President of Administration and Support Services, Vice President of Human Resources and
Assistant Superintendent of Schools for Human Resources and Administration.